Terms of Service
These terms and conditions govern your business relationship with Yiwu ELIO Stationery Co., Ltd.
Yiwu ELIO Stationery Co., Ltd
Room 11F-4, Technology Building District A, No.968 Xuefeng West Rd, Beiyuan Yiwu, Zhejiang Province, China
Contact Information
Email: [email protected] Website: www.fotoalbumfactory.com Phone: +86-13750925402
By engaging in business with Yiwu ELIO Stationery Co., Ltd ("ELIO", "we", "us", or "our"), you ("Client", "Customer", "you") agree to be bound by these Terms of Service. These terms apply to all business relationships, orders, and transactions between ELIO and its clients.
If you do not agree to these terms, please do not proceed with any business transactions with us.
Manufacturing Services
- OEM photo album production
- Wedding, baby, travel albums
- Scrapbooks and custom designs
- FSC certified materials
Business Services
- Global distribution (20+ countries)
- Long-term supply contracts
- Order planning and optimization
- After-sales support
Order Placement
All orders must be confirmed in writing via email or official purchase order. Orders are subject to acceptance by ELIO and availability of materials and production capacity.
Minimum Order Quantities
Minimum order quantities apply based on product specifications and customization requirements. Please contact our sales team for specific MOQ information.
Production Timeline
Production timelines vary based on order complexity and current production schedule. Standard lead times range from 15-45 days after order confirmation and payment receipt.
Deposit
Upon order confirmation
Balance
Before shipment
Method
Bank transfer preferred
Payment terms may vary for established clients with long-term contracts. All payments must be received before shipment unless otherwise agreed in writing.
ELIO maintains the highest quality standards through our FSC certification and BSCI management system. All products undergo rigorous quality control processes before shipment.
ELIO ships worldwide to over 20 countries. Shipping terms are typically FOB Ningbo/Shanghai unless otherwise agreed. Customers are responsible for import duties, taxes, and customs clearance.
Shipping Information
These terms are governed by the laws of the People's Republic of China. Any disputes shall be resolved through friendly negotiation first.
If negotiation fails, disputes shall be submitted to arbitration in accordance with the rules of the China International Economic and Trade Arbitration Commission (CIETAC).
Need clarification on our terms?
Our team is ready to answer any questions about these terms of service or discuss your specific business requirements.
These terms of service are subject to periodic updates. Continued business relationship constitutes acceptance of any modifications.